By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.
1. Product Information
Golden Shine Collection
Jewellery in this category is made of yellow brass with gold polish. These are affordable fashion accessories and not fine jewellery. Slight variations in polish, shade, or finish may occur.
Gold Plated Sterling Silver
Made with 925 Sterling Silver base and minimum 1.5 Micron Gold Plating. Despite high-quality plating, natural wear and tear may cause fading over time, which is normal.
Gold Layer Jewellery (Gold Filled)
Crafted with a thick layer of real gold permanently bonded to brass. It contains up to 100 times more gold than regular plating, making it highly durable and tarnish-resistant. With proper care, it can last for years, but it is still not solid gold.
2. Authenticity & Quality
- We guarantee that all jewellery is manufactured using the base metals and plating as described in each product category.
- All product descriptions, images, and specifications are provided to help you make an informed choice. However, slight variations in color, size, or finish may occur due to photography or screen resolution.
3. Care Instructions
To maintain the shine and durability of your Avirah pieces:
- Avoid direct contact with water, perfumes, lotions, and chemicals.
- Store jewellery in a dry, airtight box when not in use.
- Wipe gently with a soft cloth after wearing.
- Even gold-filled and sterling silver jewellery require care to maintain their premium appearance.
4. Pricing & Payments
- All prices mentioned are inclusive/exclusive of taxes (as applicable).
- Payments must be made via secure online payment gateways available on our website.
5. Shipping & Delivery
- Orders are processed within 2 to 7 business days.
- Estimated delivery timelines will be displayed at checkout.
- We are not responsible for delays caused by courier partners or unforeseen circumstances.
6. Returns & Exchanges
Important Hygiene Policy: Due to hygiene and safety reasons, jewellery is not eligible for return unless it is damaged or defective on arrival.
- Customers must raise a return request within 24 hours of delivery.
- Please provide clear photos/videos of the defect.
- Approved returns will be eligible for exchange only.
7. Warranty & Repairs
| Collection | Warranty Period |
|---|---|
| Golden Shine Collection | No warranty |
| Gold Plated Sterling Silver | 1-month limited warranty on plating defects |
| Gold Layer Jewellery | 3-month warranty against manufacturing defects* |
* Warranty not valid for accidental damage, scratches, or improper usage.
8. Limitation of Liability
We are not liable for allergic reactions, tarnishing due to misuse, or damage caused after product delivery. Jewellery is for fashion and personal adornment purposes only.
9. Intellectual Property
All content, images, product descriptions, and designs on this website are the property of Avirah Jewelry. Unauthorized use or reproduction is strictly prohibited.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of India.